Support
Context Help
If you feel lost inside our hosting Control Panel, the first step you should take is to click the Help button, which is present on each and every page. A pop-up menu will show up. It offers detailed information about all the operations that you can perform on the given page. Each pop-up menu opens on the very same page so that you can swiftly get back to your work.
Video Tutorials
We have a rich variety of tutorial video clips describing how to work with our hosting Control Panel. They're created for those of you who would like to see how things are getting done rather than only reading articles. Thus, everyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step instructional videos.
F.A.Q.
If you can't discover the answer you searching for, have a glimpse at our comprehensive FAQ section, which comprises questions asked by actual people and provides practical solutions. We periodically "revamp" our FAQ section with new Q&A's in order to encompass all the innovations and new additions to our system.
Ticketing System
If you still can't discover the answer you are looking for in the Frequently Asked Questions database either, we have a excellent team of support engineers available 24x7x365 and eager to help you with any problem. Each support ticket you send will be responded to within 60 minutes (the average support ticket response time is about twenty minutes), so you won't have to wait a long time to receive an answer to your question.