Case Study — Dental & Medical Practices

Strong local reputation, invisible in Maps search.

An illustrative scenario showing how we'd approach this challenge in Dental & Medical Practices — not a claim about a specific past client.

The Situation

A multi-location practice has inconsistent business listings across directories, no coordinated review generation process, and each location competing against the others in search instead of reinforcing one another.

Expert Diagnosis

Multi-location practices frequently make one costly mistake: listing all locations under a single Google Business Profile, or using slightly different business names per location. Both actively confuse the algorithm about which listing is authoritative for which physical address.

Our Approach, Phase by Phase

01 / Citation Cleanup

Standardize name, address, and phone number identically across every directory and location.

02 / Separate Profiles

Ensure each physical location has its own correctly configured Google Business Profile.

03 / Automate Reviews

Deploy post-appointment review requests at every location, not just the flagship one.

04 / Track by Location

Report ranking and review metrics per location, since they rarely improve at the same rate.

Capabilities Applied

Local SEO & Reputation Management

Typical Timeline

4–6 weeks for multi-location cleanup

See the Local SEO & Reputation Management Capability →
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